We have robust tracing processes

It has been recently reported in the media (14 February 2024) about an issue affecting Guys Hospital and Jessop Fertility clinics. The issue related to a recall of a particular batch of a product used in the freezing of eggs and embryos process. We want to assure people using our services that we began a thorough patient review as soon as the product recall notice was issued by the supplier.

We have robust tracing processes in our laboratories and so we were able to identify that there were 29 people who had eggs or embryos frozen in the period (August 2022) when we used the particular product batch. We can confirm that 28 of those did not have the faulty fluid used to freeze their eggs or embryos. The remaining person was contacted at the time and did not require further actions to be taken.